What is the check-in and check-out policy at The Cumberland, London?
Check-in is at 15:00 and check-out is at 11:00.
The Cumberland, London
Key details
About the Hotel
1 Great Cumberland Place, London, W1H 7DL,
- Close to Hyde Park
Great
8.2
8.4
Dining
Dining
The Cumberland offers a
Business & Meetings
The hotel provides
Rooms
The Cumberland has
Pet-Friendly Policies
The hotel is pet-friendly and accepts dogs for a £100 charge covering deep cleaning. Specialized pet services are available for guests traveling with their dogs. The hotel allows dogs in the sports bar for food and at breakfast.
Location
The hotel is
Highlights
Location: At Marble Arch, steps from Hyde Park and Oxford Street
Rooms: 900 rooms with Hypnos beds and park views
Dining: Gordon Ramsay Hell's Kitchen and live music 7 days a week
Business: 17 meeting spaces for corporate events
Pet-friendly: Dog accommodations with specialized services
Sustainability: £10 voucher for opting out of room cleaning
“This is a vibrant hub near Marble Arch, where the music theme is not just decor, it's an experience; also, I noted the special attention to detail for celebrations, making stays feel very personal. The comprehensive meeting spaces caught my eye, as did the pet-friendly approach, rare for such a central location, making it a very versatile choice.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Deluxe Double Room2 persons22 m²1 Double bedAir conditioningHeatingroom details
- Family Room2 persons28 m²2 Double bedsAir conditioningHeatingroom details
- Deluxe Twin2 persons22 m²2 Single bedsAir conditioningHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- No parking available.
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Cumberland, London, beckons food enthusiasts with its diverse dining options, marrying contemporary style with an array of culinary delights. Guests can enjoy a superb mix of British and American cuisines, crafted to cater to various dietary preferences in welcoming, modern settings.
Sound Cafe
American, British, European
Ambiance
Modern and inviting, perfect for casual socializing
Key Offerings
Delicious brunch options and an extensive menu accommodating Halal, vegetarian, vegan, and gluten-free preferences, alongside a vibrant atmosphere ideal for leisurely meals.
Reservation
No
Open daily from 11:00 AM to 12:00 AM
Sound Sports Bar
American, British
Ambiance
Modern, lively atmosphere perfect for sports enthusiasts
Key Offerings
A fantastic selection of comfort food during lunch and dinner, along with a thrilling cocktail hour that adds excitement to game-day gatherings, catering to various dietary needs.
Reservation
No
Monday to Thursday 5:00 PM to 11:00 PM; Friday 5:00 PM to 11:30 PM; Saturday 11:00 AM to 11:30 PM; Sunday 11:00 AM to 10:30 PM
Sound Bar
American, British
Ambiance
Modern and casual, ideal for relaxed dining
Key Offerings
Enjoy a delightful lunch and dinner menu featuring Halal, vegetarian, vegan, gluten-free, and dairy-free options, perfect for a casual meal or intimate conversations in a cozy setting.
Reservation
No
Open daily from 11:00 AM to 10:00 PM
Location
1 Great Cumberland Place, London, W1H 7DL,
Explore London
Local Experiences
Hyde Park
16 minutes' walk
This iconic park offers wide-open spaces, cycling paths, and the serene Serpentine, perfect for relaxation and outdoor activities.
Buckingham Palace
25 minutes' walk
The official residence of the Queen, featuring stunning architecture and the famous Changing of the Guard ceremony.
Selfridges London
7 minutes' walk
A historic department store renowned for luxury shopping and diverse brands, providing a unique retail experience.
The British Museum
25 minutes' walk
Housing a vast collection of world art and artifacts, this museum offers free admission and captivating exhibits.
Cycling in Hyde Park
16 minutes' walk
Bike rentals are available for a leisurely ride through Hyde Park's scenic paths, a great way to enjoy nature.
Spas and Wellness Centers
10 minutes' walk
Several spas are nearby offering relaxation treatments and yoga classes designed for stress relief and rejuvenation.
The Brasserie at The Cumberland
1 minute' walk
Contemporary dining with a mix of global cuisines, known for its elegant decor and seasonal menu. Reservations recommended.
Nirvana Bar
3 minutes' walk
An atmospheric spot serving Indian cuisine with a twist; try their unique cocktails and vibrant dishes.
Grazing Goat
4 minutes' walk
A cozy gastropub offering British comfort food and craft beers, ideal for casual dining and social gatherings.
The O2 Arena
15 minutes' drive
A premier venue hosting concerts and events, featuring an exciting range of performances suitable for all ages.
The Comedy Store
10 minutes' drive
A lively venue showcasing stand-up comedy, with shows that offer a perfect evening of laughs for everyone.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP20 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Romanian, Polish, Greek, Russian, Turkish, Arabic, Croatian, Lithuanian, Panjabi / Punjabi, Tagalog / Filipino, Ukrainian
Number of floors:
8
Number of rooms:
863
Reviews and Ratings
Feedback about The Cumberland, London from previous guests about their experience.
Show more
Pros
Great location
Comfortable bed
Good breakfast
Cons
Broken glass
Rude staff
Small room
Guest reviewsbased on 5 reviews
Single
Classic Double
3 nights in November 2025
|
Reviewed: January 13, 2026
9/10
blackout curtains water pressure cool temperature
The classic double room had very effective blackout curtains. the shower in my room had strong water pressure. A REAL luxury. the air conditioning unit kept the room at a consistent, cool temperature.
ONE ice machine was broken !
0 Helpful
Single
Deluxe King
4 nights in November 2025
|
Reviewed: January 05, 2026
9/10
efficient air conditioning effective curtains good shower
The room had a good shower. I noticed the air conditioning worked efficiently. The blackout curtains were very effective, too.
The lift was a little SLOW.
0 Helpful
Ella from United Kingdom
Single
classic double
3 nights in November 2025
|
Reviewed: December 18, 2025
9.2/10
amazing stay!
amazing location helpful staff wide selection
The location was amazing! the staff were very good. They were friendly and helpful. i especially loved the breakfast. The selection was wide and everything tasted great. every night, there was a different performance in the bar. It was a lovely touch!
The noise outside my window was a bit much. It was hard to sleep soundly.
Service
10/10
the concierge team was excellent! they were friendly and ready to assist with any request. every interaction felt personalized and efficient. their attentiveness really elevated my experience.
Rooms
9/10
My room had comfortable beds and nice linens. there was also a mini bar available. it definitely contributed to a relaxing stay. The space was used efficiently!
Location
10/10
The hotel is right next to public transportation! the tube is super close. there are bus stops right outside. shopping areas and a park are nearby too. It is convenient.
Dining
9/10
I thought the breakfast was superb! there was a big selection. the bar area was also nice. the restaurant served tasty food. I thought the quality matched the price.
Facilities
8/10
The hotel has a vip lounge, and it has nice decor. i really thought the vibe was amazing. i enjoyed the general atmosphere a lot. It felt very luxurious.
0 Helpful
|
Samuel from United Kingdom
Family with children
Deluxe King
3 nights in November 2025
|
Reviewed: December 04, 2025
6/10
Adequate Stay with Notable Issues
inconvenient elevators subpar breakfast
The elevators proved quite inconvenient. The system felt impractical, causing unnecessary delays, especially during peak breakfast hours. I found the breakfast quality subpar. The dining area was crowded and noisy, with limited choices and the coffee was weak.
0 Helpful
Colin from United Kingdom
Single
Deluxe King
4 nights in November 2025
|
Reviewed: November 29, 2025
9/10
streaming services complimentary toiletries stocked minibar
i stayed in a beautiful king room. the room included a smart tv with streaming services. the bathroom had complimentary toiletries, though the shampoo and conditioner were in dispensers. there was also a minibar stocked with drinks and snacks.
the hallway carpet had A small stain.
0 Helpful
Show more reviews
FAQs
About The Cumberland, London
How far is The Cumberland, London from the nearest airport?
London City Airport is approximately 20 km away and takes about 38 minutes by car.
What dining options are available at The Cumberland, London?
The hotel features three on-site restaurants including Sound, which serves American-inspired cuisine with live music.
What room amenities are offered at The Cumberland, London?
Rooms are equipped with air conditioning, a flat-screen TV, coffee and tea makers, and private bathrooms with dressing gowns and slippers.
Is breakfast available at The Cumberland, London?
Breakfast is available for an additional charge of 21 GBP.
How close is The Cumberland, London to popular attractions?
The hotel is just 0.5 km from Hyde Park and 0.5 km from Oxford Street.
What fitness facilities are available at The Cumberland, London?
The hotel offers a fitness centre and hosts evening entertainment and live performances.
Does The Cumberland, London provide internet access?
Free unlimited BT Wi-Fi is available throughout the hotel.
What languages are spoken by the staff at The Cumberland, London?
The staff speaks multiple languages to assist international guests.
Which nearby restaurants are recommended close to The Cumberland, London?
Nearby options include Prezzo Marble Arch, Hard Rock Cafe, and Le Gavroche, all within 0.5 km.
Is there parking available at The Cumberland, London?
Parking options are available for guests at an additional cost.
What accessibility features are offered at The Cumberland, London?
The hotel provides wheelchair access and other accessible facilities for guests with limited mobility.
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